If you need assistance with your account or hosting service:
1. Log in to the Client Portal. 2. Select **Support**. 3. Create a new support ticket. 4. Enter a clear subject and description of the problem. 5. Submit the ticket.
Please include as much useful information as possible.
For website problems, include the domain name and a description of what you were doing when the issue occurred.
For security reasons, please do not send passwords, payment information, or other sensitive credentials unless specifically requested through an approved secure method.